Golden West Technologies and Internet Solutions

ANSWERING SERVICE SOLUTIONS

Do you want to be able to leave your office and still keep customers? Golden West Technologies and Internet Solutions has the solution. If you need to stay in touch with your customers, anytime, day or night, without sacrificing quality customer service or personal privacy, we are here to help. We are not an “old fashioned answering service.” We feature professional, HIPAA trained staff available 24 hours a day, seven days a week, taking your calls exactly how you want them answered and how you want them handled. Your customers will not have to speak to a voicemail box, but will reach a live person who is dedicated to you and your business.

Medical

HIPAA compliant procedures
Highly trained personnel
Over two decades experience serving medical professionals

Legal

Client confidentiality assured
Never miss after-hours personal injury or other critical requirements
Small offices benefit with cost effective virtual receptionist
Extensive experience answering for attorneys and judges

Financial Institutions

After-hours emergency response
Guaranteed accessibility for key personnel such as loan officers
Answer your elevator phones

Municipalities & Utilities

Immediate response and follow-through
On-call technicians notified based on your preferences
Live answers to major outage reports any time, day or night
Activity reports for you to update your emergency planning personnel as needed

Funeral Homes

Assured 24/7 service
Trained professionals answer your calls with care and empathy
Gain your customer’s trust with appropriate tone and questioning skills
Answer calls from family, friends, nursing homes, hospitals and other callers who need to be handled with great sensitivity

Compare Golden West Technologies and Internet Solutions to Other Providers

Key Features & Benefits

Every call digitally recorded to provide quality control and back-up protection for all parties involved.

All actions are automatically time-stamped to reduce message or dispatch discrepancies.

Multiple and redundant facilities, communication links, switches, and data services. We will be there to serve you regardless of the conditions.

Value-based pricing structure.

Comprehensive message delivery via e-mail, digital handheld device, fax, voice mail, or personal phone call.

Customized solutions available to include order entry and appointment scheduling.

"Golden West Technologies and Internet Solutions Answering Services have provided us with professional, flexible and understanding service. They are extremely reliable and able to deal with any situation that may arise."

- Bill Chamberlain of McColley's Chapel of the Hills

Contact Golden West Technologies and Internet Solutions for more information.