Golden West Technologies and Internet Solutions

FIREWALL MONITORING and MANAGEMENT

Monitoring your network devices, firewalls, and IT processes is an important part of being proactive, maintaining optimal performance, and preventing downtime and data loss. Unfortunately, most IT professionals typically do not have the time or resources to monitor and keep your network running at peak efficiency.

Golden West Technologies and Internet Solutions’ Managed Services offers you 24/7 real-time monitoring and support, daily usage reports, daily configuration backups, automatic warranty extensions, and much, much more. Let i-Witness be your eyes and ears, alerting you of elusive predators and security threats to your network.

The Benefits

Our i-Witness firewall managed service pairs a SonicWALL with real-time 24/7 monitoring, giving you the security you need knowing that your business's critical internet access is being tracked for internal and external threats and vulnerabilities.

i-Witness is known for its reporting visibility. It enables you to view all traffic that is processed by your SonicWALL at any given time. Metrics like web usage, blocked sites, highest throughput, etc., allow you as a business owner to know EXACTLY how your employees are using or abusing their Internet access. In addition, reports will also detail the number and types of threats that your SonicWALL is protecting you from.

Automatic Firmware Updates are also key to i-Witness to insure that your SonicWALL always has the most current and effective security measures in place.

Service Levels

We offer our customers the ability to choose a service level that meets their unique requirements:

FEATURES

Real-time, 24/7 Firewall Monitoring from our State-of-the-Art Network Operations Center

Daily Management Reports with a 60-day Archive

Daily Configuration Back-Up

24/7 Toll-free Customer Service Support for Configuration and Rule Changes

Automatic Firmware Updates

Automatic Warranty Extensions

Customized Response on Down Notifications

Service Subscription Alert Notices

OPTIONAL SERVICES

E-mail Reports

Pre-configured Loaner Firewalls

Contact Golden West Technologies and Internet Solutions for more information.

"We run a business that
spans several locations separated
by hundreds of miles. With the
i-Witness firewall monitoring, we
are notified of any disruptions in
communications almost immediately
and they work with us to get
connectivity restored; most times
within minutes."

- Jeremy Ladson, Systems Analyst at Coca-Cola High Country